Who we are
Grace Decor is an interior design and construction business based in Preet Vihar, New Delhi, India. For privacy questions, contact us at info@thegracedecor.com or call +91 70422 88601.
Information you choose to share
When you use a project enquiry or booking form, we may collect your name, phone number, email address (if provided), city, project category, and any details you choose to send. If you contact us directly by phone, email, or WhatsApp, we receive the information included in that conversation.
How we use it
- To respond to enquiries and discuss your project.
- To prepare estimates, arrange consultations, and coordinate project services you request.
- To maintain enquiry records and improve how we handle client communications.
- To meet applicable legal or accounting requirements.
We do not use enquiry details to send unrelated promotional messages. You can ask us to stop contacting you at any time.
Where information is processed
Website enquiry forms may store a copy of submitted details in your browser’s local storage and may send the enquiry to a Google Apps Script endpoint configured by Grace Decor for follow-up. Browser storage is held on the device and browser you used; clearing that browser’s site data removes its local copy. Google and other service providers may process information under their own terms and privacy practices.
If you choose to continue a conversation on WhatsApp, your information is also handled by WhatsApp under its policies. We do not control third-party services.
Sharing and retention
We do not sell personal information. We share it only with service providers who help us receive or manage enquiries, when you ask us to involve another party, or when disclosure is required by law. We keep enquiry records only as long as reasonably needed for the purposes above, including any applicable business record requirements, and then delete or anonymise them where practical.
Your choices and security
You may ask us to access, correct, or delete information you have shared, or withdraw permission for further contact, by emailing info@thegracedecor.com. We use reasonable safeguards for information we manage, but no online transmission or storage method can be guaranteed completely secure.
Cookies and changes
This site may use browser storage for website functions and enquiry handling. Your browser settings let you manage or clear locally stored data. We may update this policy as our site or practices change; the date above shows when it was last revised.
Questions about your information? Email info@thegracedecor.com or call +91 70422 88601.