Project-specific terms: This guide is for general information and is not a contract or a fixed quotation. The signed proposal, work order, or agreement for your project contains the binding scope, price, schedule, and other terms. If anything here differs from your signed project documents, those documents govern.
1. Scope and deliverables
Before confirming, review what is included and excluded: design stages, drawings or visualisations, materials and finishes, procurement, site work, installation, and handover. Confirm the spaces covered and any assumptions about existing site conditions.
2. Pricing and payments
Your project documents should state the fee or project price, applicable taxes, payment milestones, and any items priced separately. Please make payments against the agreed schedule and request written confirmation for any revised amount or milestone.
3. Approvals and decisions
Design, drawings, material selections, and specifications should be reviewed and approved in writing before the related work or order proceeds. Timely decisions help the team coordinate the project and reduce avoidable rework.
4. Changes to the brief
If you want to revise the design, scope, materials, or site requirements, discuss the change with the project team first. We will document any effect on cost or timing and obtain your written approval before proceeding with changed work.
5. Site access and coordination
Agree on site access, working hours, building or society permissions, utilities, and coordination with other contractors before execution. Tell us promptly about site constraints or changes that could affect the work.
6. Materials, availability, and workmanship
Product selections and specifications should be recorded in your project documents. Availability can change; if a specified item becomes unavailable, any proposed substitute should be shared for your approval before ordering. Care and maintenance requirements for selected finishes should be followed after handover.
7. Timelines and handover
Your agreed schedule depends on approvals, payments, site readiness, procurement, and access. Raise delays or concerns with your project contact early so the next steps can be agreed. At handover, review completed work and note any pending items in writing.
8. Written records and questions
Keep copies of the signed documents, approved drawings, selections, payment receipts, and written change approvals. For help understanding a proposal, contact us before signing at enquiry@thegracedecor.com or +91 70422 88601.